REJUVINATING THE HOSPITALITY & TOURISM INDUSTRY

Course Location:

  • This course has been designed to help those who work in the hospitality and tourism Industry to bring back the warmth of Irish Greeting and the service with a smile.
  • Always remember people will not remember what you said, or what you did, but they will always remember HOW YOU MADE THEM FEEL

BENEFITS

  • Quality customer experience
  • Returning Customers
  • Self satisfaction – smiling from within
  • Increasing profits
  • Immediate Customer buy-in
  • Customer service with a smile
  • Having a better understanding and knowledge of the Hotel & Hospitality Market

Course Overview

  • Motivation and Confidence building
  • Powerful Communication
  • Understanding the principle that “people buy from people first”
  • Exploring Travel & Tourism Business Ideas
  • Understanding the Hotel & Hospitality both Nationally and Internationally
  • Custom service with a smile
  • Cultural Awareness
  • Philosophy & Practice
  • The warm welcome – Irish Hospitality at its best

If you would like to speak to one of our Experienced Training Advisors then call us today on  012613051 or email us at  advice@macconsulting.ie



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