BENEFITS
• Get a fresh perspective on you – creating the happy you
• Clarity in solving problems and overcoming roadblocks in life
• Great communication skills
• Resolving conflict positively
• Develop credibility based on respect and trust
• Find alternatives to working with “difficult” people
• Generate enthusiasm for your ideas and proposals
• Give direction
• Save time, energy and talent by improving the entire “people” side of your job
COURSE OVERVIEW
• Individual needs and motivations.
• Understanding Perception, Self-concept and Expressing Emotions
• Assertively and Productively Managing Conflict
• Take charge of situations and command attention
• Negotiation skills
• Listening skills and body language - non verbal and verbal skills
• Positive thinking and creating an overall mental picture can help diffuse stressful situations
• Being a Team Player: The Synergistic Impact of All Your Interpersonal Skills
If you would like to speak to one of our Experienced Training Advisors then call us today on 012613051 or email us at advice@macconsulting.ie
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